Just some of the many services that we can provide:
High Speed DSL and Cable Modem Setup
There are millions of High speed DSL and Cable internet
subscribers throughout the United States. The numbers continue to increase as
provider competition drives down monthly costs. Many small office and home
office (SOHO) computer users rely on the internet for daily correspondence and
business transactions. Often a technician is required to install and resolve
equipment connectivity issues. Pugh's Consulting provides DSL and Cable modem
setup with internet access to multiple computers in one location.
Troubleshooting and Repair
Most business owners and home office users don't have time to
hassle with bringing a computer to a retail repair shop. Why make customers go
through the process of unplugging all the wires, packing the PC up in the car,
dropping it off for several days, going back to pick up the PC and attempting to
set it all back up again. Pugh's Consulting makes it easy by going directly to
the customer's home or office to handle their computer troubleshooting and
repair needs. Pugh's Consulting makes it convenient for customers to get their
problems solved quickly. In extreme circumstances Pugh's Consulting will pick up
the PC, repair it in-house and deliver it back to the customer ready to plug and
play.
Wireless Networking
Pugh's Consulting helps customers share internet access through a
single wireless router. This saves customers the trouble and expense of running
cables throughout their home or office. Wireless networking provides mobile
users with laptops and handheld devices convenient access from any point within
range of the router. All computers on a wireless network can share printers,
files, graphics and multi-user applications connected anywhere in the home or
office. Most wireless routers can be purchased with encryption technology for
secure communications. This is an added level of protection to help prevent
intruders from accessing the computers on a wireless network.
Data Back-Up & Recovery
When it comes to protecting valuable computer data, most of us
know that we should be making regular backups because a system failure would
cause unthinkable hardship. Even with this knowledge, many customers live
through each day without a backup for accounting data, databases, digital photos
and other important files that are irreplaceable. Pugh's Consulting can evaluate
your setup and make suggestions for backup methods or even implement those
important processes.
Web Consulting
An organization’s website is much more than just another
communication vehicle for the internet. Although Pugh's Consulting doesn't
actually do the web design, we have plenty of experience in the field and can
evaluate your needs and can make suggestions for your ecommerce solutions.
Virtual Support
Remote virtual computer support increases customer satisfaction
by enabling technicians to address support needs directly and immediately. With
virtual support, the efficiency and effectiveness of your support is increased,
while customer downtime is minimized. Using Pugh's Consulting remote support
tools; we can begin troubleshooting a remote desktop as soon
as the user reports a problem. Virtual support is a great secondary service for
existing clients that need fast problem resolution or ongoing support.
Technology Consulting
Deciding on the right technology solution for home or business
can be overwhelming. Pugh's Consulting conducts a rapid, high-value assessment
to identify opportunities for lowering expenses and improving computer systems
and business processes. We identify residential and small business technology
solutions to solve problems and save money. Pugh's Consulting takes the
confusion out of computer hardware, software, networks and training by providing
complete customer solutions.
Virus, Worm
and Spyware Removal
At any given time thousands of computer viruses, worms and
spyware are in circulation on the internet. Millions of users with always-on
high-speed internet connections are prime targets for hacker probing, worms and
viruses. Unfortunately these malicious programs cause massive frustration and
millions in lost revenue due to computer errors, stolen information and
downtime. Pugh's Consulting provides software and hardware solutions to remove
and combat continuous attempts by unknown internet predators.